BUILT FOR THE PEOPLE IN THE FIELD

Your technician’s
entire job.
In their hands.

The next stop. The equipment. The work itself. Give your in-house crew or field service team one place to move the job forward—with the office connected along the way.

For critical infrastructure teams.
Data centers. Refrigeration. HVAC. Mechanical, electrical & plumbing.

THE SERVICE INSTALL APPGALAXY Z FOLD8 / GRAPHITE
Sample · after-hours emergencyReview the callChoose to claimAdded to My RunI-15 at nightStop at the exitStop before 300 WestDelta Center arrivalNearby evening stops
1 / Claim CenterStart here. Take a look at the sample emergency, then choose Next.
Your rail. Your map.
More room for the job.Actual app screens · sample emergency · Claim Center → My Run → travelScheduled work in My Run. Optional calls when your shop offers them.

Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd. Service Install is not affiliated with or endorsed by Samsung.

SERVICE INSTALL / THE FIELD EXPERIENCEExplore what’s inside

THE SAME JOB / EVERYONE CONNECTED

Same job.
Everyone in the loop.

Web and desktop run the operation. Planned mobile tools follow the role. Follow one fictional sample cooling call across the other screens.

01 / MANAGER WEB VIEWiOS
Actual ServiceInstall manager Active Work component showing a fictional sample cooling call in progress
MANAGER / WEB WORKSPACE

Keep the crew moving.

The current web workspace, shown with a fictional call. Focused mobile tools for managers away from the desk are planned.

iPhone Duo

See the device ↗
02 / THE CUSTOMERAndroid
Actual ServiceInstall customer Active work component showing the same fictional sample cooling call and customer service stages
THE CUSTOMER / SERVICE PROGRESS

Keep the customer in the loop.

The customer follows their own service record, with the same cooling call and its next step together.

Galaxy Z Flip8

See the device ↗
03 / FIELD SUPPORTiOS
Actual ServiceInstall field-support component showing a fictional replacement fan motor delivery for the same sample cooling call
PARTS / THE NEXT HANDOFF

Bring the part to the job.

A sample runner brings a replacement fan motor to the same site. Follow pickup and delivery milestones through the handoff.

iPhone 17

See the device ↗

Actual web app components with fictional sample records. Device frames show screen formats; customer mobile is planned for launch, with focused manager mobile tools to follow. These captures do not demonstrate live messages, location sharing or delivery tracking.

THE NEXT PART OF THIS STORY / IN DEVELOPMENT

A quick update.
One less thing to wonder about.

On the way. At the site. Stepping out for lunch or a part. Back and moving the job forward. Keep the customer informed about the visit, with a return estimate when it helps.

  1. 01On the way

    Your technician is heading over.

  2. 02Arrived

    Your technician is on site.

  3. 03Stepped away

    A break or parts stop, with the next step clear.

  4. 04Back on site

    The work is moving forward.

SERVICEINSTALL / YOUR CONNECTED TOOLKIT

Built on the
latest technology.

One field workspace across phones, foldables, glasses, Watch and desktop. See the hardware from more than one angle—and see our own app on the screens.

Built around the way you workPHONE · GLASSES · WATCH · DESKTOP

DIGITAL ICE / FIELD EDITION

Your Watch.
Your colors.

A standalone Wear OS watch face with a bold clock, quick shortcuts and a look you can make your own.

Pair your style with the ServiceInstall voice companion shown below. The watch face and the companion are separate apps; the companion is in development.

Digital Ice running on a Galaxy Watch Ultra, showing 17:06, 83 percent battery and the selected dark digital pattern
On the WatchGalaxy Watch Ultra · local test build
Actual Wear OS emulator capture previewing the Digital Ice woodland palette, with olive accents and a large digital clock
Woodland paletteWear OS emulator · color preview

Store availability

  • App Store · iOSComing soonServiceInstall phone app
  • Google Play · AndroidComing soonServiceInstall phone app
  • Google Play · Wear OSIn reviewDigital Ice watch face

Public store downloads are not available yet. Weather is shown as unavailable in these captures.

04 / YOUR VIEWHANDS FREE
Front view of Shiny Black Ray-Ban Meta Aviator glassesAngled view of Shiny Black Ray-Ban Meta Aviator glasses
“Hey SI, record this.”Review the finding in ServiceInstall.

Ray-Ban Meta Aviator / Shiny Black

See it. Say it. Keep moving.

A hands-free capture flow designed to bring observations into the job for review.

05 / YOUR VOICEAT A GLANCE
Front view of the Titanium Gray Galaxy Watch Ultra2 with a dark band
Actual ServiceInstall Watch screen showing Upstairs not cooling and Speak, Note and Reading controls

Galaxy Watch Ultra2 / Titanium Gray

Say it. Keep moving.

The job at a glance. A finding in your own words. Review, then save.

Actual ServiceInstall Watch app capture · October 19 · fitted to a product image

06 / THE BIGGER WORKSPACE

Your manager console. Room to see it.

The service lifecycle and Active Work, together in the manager console on a larger screen.

Actual ServiceInstall Manager Console with its service lifecycle rail and Active Work board, captured with fictional sample records
SI
ServiceInstall Manager Console / actual app components · fictional sample records

ServiceInstall screen captures show sample mode. The glasses voice flow is the intended interaction; device integrations and compatibility are in development. Manufacturer hardware images are shown for device context.

SHOP PAPERWORK / IN DEVELOPMENT

Your shop’s forms.
Ready in the field.

We’re building a private document library for each shop. Startup forms, warranty paperwork and job checklists—ready for technicians to open, print when needed and return to the service record.

  • Startup forms
  • Warranty paperwork
  • Job checklists
Illustration based on the black iDPRT MT610 printer, with a clean sheet of paper
SERVICE INSTALLActual responsive ServiceInstall Manager web workspace with fictional sample records
Your app. Your paperwork.Actual Manager web sample · fictional records · printing in developmentMT610 illustration based on manufacturer image ↗
  1. 01 / THE SHOPUpload the right form.
  2. 02 / THE TECHNICIANPrint it at the job.
  3. 03 / THE SERVICE RECORDReturn the completed pages.

SERVICE INSTALL / FREEDOM 250

For the crews who keep America running.

In America’s 250th year, we’re preparing the Founding 50: a Service Install program for qualifying veteran- and military-owned service contractors and authorized U.S. public facilities teams.

01 / CONTRACTORSVeteran & military owned
02 / PUBLIC SERVICEAuthorized facilities teams

FIRST CLOSE / THANKSGIVING

SECOND CLOSE / CHRISTMAS

Applications are being prepared. Eligibility, authority, setup, and each award will be reviewed before activation.

THE FOUNDING 501776 — 2026
250YEARS

Team 5.
Three months.
On us.

Proposed benefit for an approved workspace with up to five active technicians.

Initial 50 awards shared across both tracks. No automatic paid renewal. Final terms and application opening are pending program acceptance.

Service Install’s own anniversary campaign. No government or military endorsement is implied.

02 / AT THE EQUIPMENT

A toolbelt.
Inside the app.

Refrigeration answers at the equipment.

Open the PT chart, check superheat and subcooling, and record what you found in the technician workspace. HVAC and refrigeration tools lead the way.

  • Pressure–temperature reference
  • Superheat and subcooling calculations
  • Readings connected to field work
TECHNICIAN WORKSPACEFIELD TOOLS
Actual Service Install technician screen showing the R-410A pressure-temperature chart and calculated pressure result
Pressure–temperature chartRefrigerant pressure and saturation temperature, right in the technician workspace.

YOUR WORKSPACE / YOUR CREW

Start solo.
Grow one technician at a time.

$299 per month includes one named field technician. Add $50 per month for each additional named field technician.

  • Solo

    $299 / month

    1 named field technician
  • 2 field technicians

    $349 / month

    2 named field technicians
  • 5 field technicians

    $499 / month

    5 named field technicians
  • 10 field technicians

    $749 / month

    10 named field technicians

One monthly plan, with pricing based on crew size. Month-to-month · USD · before tax.

Choose your crew size and organization below, then confirm your account and review the final agreement and total.

Your Service Install workspace

One account. Your whole field team.

Choose your team and organization, confirm your account, then review your agreement and final total before payment.

1. Your account

Your account

Create or resume your account before reviewing your organization and plan. Creating an account does not activate a shop or authorize payment.

At least 8 characters.

Sign in and continue
Your field team

Solo

Monthly subscription$299.00Before tax · month-to-month

$299.00 includes one named field technician. Add $50.00 per month for each additional field technician.

Tell us about your organization

Your selection is an application declaration. Eligibility and any campaign benefit require review.

BUILT AROUND THE WORK

Put the field
at the center.

See how Service Install could fit your technicians and your operation.

Explore plans Take another look at the app